Terri Clare – Practice and Business Manager
BSc (Hons) Health and social Science, Dip. Practice Management
Terri is responsible for the general management of the practice. She is supported by a team of receptionists, secretaries and dispensers across all sites, to ensure the smooth running of the practice.
Laura Wheeler – Operations Manager
Laura is responsible for implementing surgery policies and managing administrative and clinical services.
Jane Martin – PA to the Partners and Business Manager
Chloe Pearce – Medical Secretary
The reception team have been trained in ensuring that patients see the right person at the right time by relying on information provided by patients to facilitate this.
Where this information is not available, they will be unable to ascertain what appointment type is required and will offer the next available routine appointment.