A routine safety review of our dispensing processes has highlighted we are no longer able to safely receive requests for repeat prescriptions over the telephone – this will take effect from Tuesday 19th April to allow patients to make alternative arrangements. We can take requests:
- By email – prescription.portisaac@nhs.net
- Via our website
- Via the NHS app
- At either site
- At any prescription drop off point
- By post if you send an SAE
The dispensary telephone lines (01208 880222 option 2) will open between 15:30-16:30 for enquiries please do not call reception with medication/prescription enquiries they cannot take message and are not trained to assist you – patients can use eConsult to request information via our website or the dispensary email.
Thank you for your co-operation